Refund Policy

NO CASH REFUNDS - In Store Credit Only

Defective Merchandise

1. Time Limit: 30 days from date of delivery.

2. Return Shipment: Authorized return must be shipped prepaid. For your own protection, insure the return shipment.

3. Handling: Accepted returns will be sent a refund check via USPS.

4. Authorization Defined: Return authorization does not guarantee that return will be accepted. Return will be accepted if it is within the policy herein stated and the item is confirmed defective.

NOTE:  Manufacturer's Warranties:   Many Gift Premium incentive items are guaranteed by the manufacturer for periods up to 1 year. All such products specify warranty with the product. If such item becomes defective while in use, the item should be returned to the manufacturer for repair or replacement as specified in the Manufacturer's Warranty.

A copy of the ORIGINAL ORDER CONFIRMATION must be included.

Non-Defective Merchandise Returns

No returns accepted. Claims for damaged or defective merchandise must be made within 10 days after receipt of invoice. All unauthorized returns will be subject to a 20% restocking fee.

Seasonal items (such as items designed for Christmas sales or Easter sales) are not returnable.

A copy of the ORIGINAL ORDER CONFIRMATION must be included with the return.